Snuz is available in 6 sizes. The mattress comes compressed and roll-packed, shipped to your address by either UPS or FedEx. Upon receipt, the mattress can be opened and placed on top of a flat surface which can be on a foundation unit, platform or a adjustable bed (see Simple Life foundation unit, set to be placed on a Solutions Bed Frame or on an Adjustable Bed Base, on our ‘Shop Accessories’ page).
TWIN SNUZ MATTRESS
39″W x 75”L x 10”H
TWIN XL SNUZ MATTRESS
39″W x 80”L x 10”H
FULL SNUZ MATTRESS
54″W x 75”L x 10”H
QUEEN SNUZ MATTRESS
60″W x 80”L x 10”H
KING SNUZ MATTRESS
76″W x 80”L x 10”H
CAL KING SNUZ MATTRESS
72″W x 84”L x 10”H
PLEASE READ CAREFULLY – THIS MATTRESS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
You can sleep comfortably knowing that your new Snuz mattress is covered by our 10 Year Full Replacement Limited Warranty (the “Mattress Warranty”). We are so confident in our engineering and the quality of your Snuz mattress that should your it need repair or replacement resulting from a Covered Defect during the 10-year period from the date of your purchase, Snuz will do so at no cost to you other than normal shipping and transportation costs.
To be eligible for the Mattress Warranty, you must have purchased your Snuz mattress directly from our website at Snuz.com or from an authorized dealer or an authorized retailer and your Snuz mattress must have been used normally and for its intended purpose. The Mattress Warranty is non-transferrable and you must present a copy of your receipt as proof of purchase at the time of making a claim under the Mattress Warranty. If you sell or otherwise relinquish ownership of your Snuz mattress, the new owner accepts the product “as is” and “with all faults” and is ineligible for coverage under the Mattress Warranty.
Your Snuz mattress is designed for set up on a solid base or foundation structurally capable of continuously supporting it and its occupant(s). As long as your Snuz mattress is set up properly and used normally, for its intended purpose and on a proper foundation, you are covered for:
iii. Any physical flaw in the craftsmanship of the cover, including seams and zipper assembly. Snuz may, at its own option, repair or replace the cover provided on the mattress. If Snuz replaces the mattress cover, Snuz will replace it with the current style of cover available for the mattress, which may be of a different color, design, or material than the original cover provided.
There is no coverage under the Mattress Warranty for:
iii. Physical abuse or damage to any portion of your Snuz mattress caused by or resulting from, amongst other things, burns, cuts, tears, liquid damage, stains and soiling.
vii. Any claims when a Snuz mattress is sold as “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the Snuz mattress is not “new” or of “first quality”, or has been purchased or used by another consumer.
viii. Any claims once your Snuz mattress leaves the United States.
Other than normal shipping and transportation costs, you will not be charged by Snuz for repair or replacement of your Snuz mattress provided you comply with the Mattress Warranty. If your Snuz mattress is replaced, the replacement Snuz mattress is eligible for the Mattress Warranty but ends when Mattress Warranty would have expired on your original Snuz mattress. If you are notified that Snuz has determined that your Snuz mattress is being replaced and you elect to upgrade to a more expensive Snuz mattress, you will be responsible for the difference in cost between the two, the cost of any products required for the upgraded Snuz mattress not required for the Snuz mattress being replaced, the cost of any products used with the Snuz mattress being replaced but not being replaced as part of claim under the Mattress Warranty. For any upgraded Snuz mattress under this paragraph, a new Mattress Warranty will be provided for the upgraded Snuz mattress.
TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE WARRANTIES AND REMEDIES SET FORTH HEREIN AND THE OBLIGATIONS AND LIABILITIES OF SELLER AS STATED ABOVE ARE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO PURCHASER AND PURCHASER HEREBY WAIVES ALL OTHER REMEDIES, WARRANTIES OR GUARANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. PURCHASER ACKNOWLEDGES THAT NO OTHER REPRESENTATIONS WERE MADE TO PURCHASER OR RELIED UPON BY PURCHASER WITH RESPECT TO THE QUALITY AND FUNCTION OF THE PRODUCTS HEREIN SOLD. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE AFOREMENTIONED EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED MATTRESS WARRANTY, IN NO EVENT WILL SNUZ OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE MATTRESS OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF SNUZ HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SNUZ’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE MATTRESS GIVING RISE TO SUCH LIABILITY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
If a dispute arises about this Mattress Warranty between you and Snuz, it will be decided by binding arbitration conducted by a panel of three arbitrators and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) unless otherwise specified. For more information about the AAA, please visit www.adr.org or call 1-800-778-7879.
You must arbitrate all disputes arising out of this Mattress Warranty prior to exercising rights or seeking remedy under Title I of the Magnuson Moss Warranty Act. Arbitration is not required for disputes not under Title I of the Magnuson Moss Warranty Act.
You agree that the arbitration will take place in Broward Country, in the State Florida and that it will not be combined with any other proceeding or arbitration against a party. Each party is entitled to designate one arbitrator and the two designated arbitrators will select a third arbitrator, who will serve as the chair of the arbitration panel. If the two arbitrators cannot agree on the third arbitrator, then the AAA will appoint the third arbitrator. Barring extraordinary circumstances, the arbitrators will reach a reasoned decision within 120 days from the date the third arbitrator is selected or appointed. The arbitrators may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings will be closed to the public and confidential and all related records will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The decision and the arbitrators’ award will be in writing and will include a statement setting forth their reasoned judgment disposing of the dispute. A dissenting decision will also be set forth in writing. The arbitrators’ award will be final and binding on the parties, and judgment thereon may be entered in any court of competent jurisdiction.
This Mattress Warranty will be governed by the laws of the State of Florida.
Sleep Choices is the Warrantor of this warranty. You can contact us at firstname.lastname@example.org
If for any reason you are not satisfied with the mattress, you have 100 nights to return it at no charge. Please contact our customer service team at: email@example.com and we’ll handle the rest.
Remember that a true test of your mattress is done at home and not at the mattress store, so enjoy your Snuz mattress…we’re sure will love it!
The 100 night “Risk Free” trial is only valid to the original mattress owner that has purchased the mattress directly from our website or from our authorized “Snuz” mattress distributors (only one return per address and/or household. The 100 night “Risk Free” trial is voided if the mattress is transferred or sold to another user.
The 100 night “Risk Free” trial and warranty is voided if the mattress is shipped outside of the United States of America.
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There are over 50 years of combined bedding experience in the development of the Snuz Mattress. Our engineers and designers have made every effort in designing a mattress that fits your needs
We do not use chemicals as a Fire retardant barrier in the manufacturing of our mattresses. We have suppliers that provide us with an FR Barrier which is inherent and produced at a determined weight in order to deliver the protective barrier needed in the manufacturing of our mattress. As part of our quality program we regularly perform testing to verify our mattresses meet the CPSC flammability regulations (16 CFR 1633).
All of our polypropylene foam are CertiPUR-US® certified providing you with additional features such as:
Our mattress has been designed to be placed on any type of foundation…box spring, solid platform, slatted foundation or an adjustable bed base. Just make sure to have the right center support system with either a Full, Queen, King or Cal-King mattress foundation. You can also find all available foundations by visiting here: Foundations and Other Products
You have 100 days to test your mattress. If you are not completely satisfied with your purchase simply contact us and we will return your money back hassle free. Make sure to follow the steps in the warranty in order to take advantage of your 100-night trial period.
It takes 3 business days to manufacture your mattress and it is shipped ground service via UPS and/or FedEx. Once shipped it will between 5 to 7 business days for your mattress to arrive at your doorstep.
The ‘break-in’ period will depend on each person’s height and weight; the time spend on the mattress (both sleeping and amount of activity) will also affect the break-in period. Based on an 8 hour sleeping period per day, it will take between 3-5 weeks of regular use.
Our return policy is clearly outlined in our warranty documentation and you can inquire more information by emailing firstname.lastname@example.org
Our mattress is made from 4 different components. Our first top layer is a 2” of high quality & density polyurethane foam with a 7-zone design that helps in reducing the pressure points in your shoulders, hips and knees. The 7-zone design also helps with air flow in the top layer that helps you to stay cooler during your sleep
Our second layer is a 2” of Graphite infused memory foam to give you the adequate support needed for your body and also helps you stay cool
Our main support layer is a 6” foam core made of high quality & density foam that helps your body, neck, and spine properly aligned in conjunction with the 7-zone design in the top layer.
Our Snuz mattress cover is a breathable high-performance stretch knit fabric made with rayon and polyester with Feran Ice finish to help your body stay cool.
All of our foams are CertiPUR-US certified, meaning they are free from PBDEs, heavy metals, phthalates, formaldehyde and harmful chemicals and carcinogens.
We use the foldable Simple Life design foundation and we sell this foundation type as part of our bedding accessories. However, our mattress will work well on any type of foundation (solid platform, slatted, wood or steel foundations). You can check out the Simple Life foldable foundation by clicking this link
Our mattress was designed for various sleeping positions…back sleeper, side sleeper and stomach sleepers. In any of these sleeping positions you will feel your body being supported evenly in order to reduce pressure points
No. You can place your mattress directly on top of a solid platform (wood or steel) or on your floor.
We do not recommend the use of heating pads over the mattress since we do not know the construction and safety features of the heating pads. Plus, a heating pad may affect the properties of the foam and therefore affecting its performance.
The best way to keep your mattress clean is by using a quality mattress protector, like the ones found here
You have a limited 10-year warranty in your mattress purchase. Please refer to the warranty terms at Snuz Warranty Information
The mattress may have a slight smell the moment it is open…this is normal. Since the mattress is immediately packaged right after it is produced it may retain some of the smell from the polyurethane foam. This smell should dissipate after 4-6 hours. We recommend ‘airing’ the mattress out before putting a mattress protector on it. The mattress is still made right here in the U.S.A
Yes. We ship to both Alaska and Hawaii but there is added freight cost. The mattress will ship during the first 3 days after the order has been placed. Since the mattress in shipped outside the domestic United States it may take an additional 10 -15 days for delivery
No. The box will be delivered by the carrier company and will leave the package at your doorstep just like any other package.
No. You can place your mattress directly on top of a solid platform (wood or steel) or on the floor, however the use of a foundation unit will bring the mattress to a convenient sitting height. The foundation unit can be placed on steel bed frames, with rollers which makes it easier to move the bed for changing of sheets and making of the bed.
Our foundation is made of steel for superior strength and stability. It’s a Folding Compact Mattress Foundation that comes in a box that it’s easy to handle by both the consumer and the shipping company. We also use an upholstery foundation cover with a nonwoven fabric. The products are made by Leggett & Platt, the top furniture components and products company in the U.S. Products in this category are warranted by Leggett & Platt.
Our foundation come at 6.5” standard height and they are design to fit all Snuz mattress sizes
We do not offer a trial period on the foundations and all sales are final for the Foundations
Yes… our foundations come with a 1-year limited warranty against any workmanship or materials from the Warranty Commencement purchase date
Our foundation was engineered and designed in the USA and it is manufactured overseas under the strictest quality control methods.